Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Is Firefox compatible with Webroot SecureAnywhere v9.0.17.28?

  • 1 resposta
  • 3 têm este problema
  • 1 exibição
  • Última resposta de user633449

more options

Switched from Kaspersky to Webroot antivirus this week. At first Firefox would not load at all. I changed settings in Webroot to "Allow" Firefox rather than "Protect." Now Firefox opens but I get an error message saying "Accessibility support is partially disabled due to compatibility issues with new Firefox features." "Accessibility features are not yet fully supported in multiprocess Firefox. If third-party software (screen readers, Windows touchscreen software or anti-spyware) requests access to Firefox's accessibility features, Firefox limits this access to web content to prevent stability issues. Restarting Firefox will change it back to single process mode and re-enable accessibility features automatically." Does this mean my computer is only partially protected from virus attack? What do I need to do to get full protection from Webroot SecureAnywhere v9.0.17.28 while using Firefox? Will Firefox soon be fully compatibility with Webroot, or do I need to stop using one or the other?

Switched from Kaspersky to Webroot antivirus this week. At first Firefox would not load at all. I changed settings in Webroot to "Allow" Firefox rather than "Protect." Now Firefox opens but I get an error message saying "Accessibility support is partially disabled due to compatibility issues with new Firefox features." "Accessibility features are not yet fully supported in multiprocess Firefox. If third-party software (screen readers, Windows touchscreen software or anti-spyware) requests access to Firefox's accessibility features, Firefox limits this access to web content to prevent stability issues. Restarting Firefox will change it back to single process mode and re-enable accessibility features automatically." Does this mean my computer is only partially protected from virus attack? What do I need to do to get full protection from Webroot SecureAnywhere v9.0.17.28 while using Firefox? Will Firefox soon be fully compatibility with Webroot, or do I need to stop using one or the other?

Todas as respostas (1)

more options

Your anti-virus runs in the background no matter what browser you use. The often attempt to install extensions into your browser, but they are essentially useless and can be disable with no problem. Right now, it looks like webroot has installed:

  • Webroot Filtering Extension 1.4.0.8 (webrootsecure@webroot.com)
  • Webroot Password Manager 4.1.34 ({8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda})

You can use the directions at Disable or remove Add-ons to remove these from Firefox, as they tend to cause more issues than they "fix".

Just as a general tip, with newer, modern Windows versions (such as windows 10) you don't need to buy any third-party anti-virus. Uninstall webroot (and any other anti-virus) altogether, stop paying for your subscription, and just use the built in Windows Defender with monthly scans from the free malwarebytes download at https://www.malwarebytes.com/ (It will try to get you to buy a premium version, you don't need to. Just run a scan once a month).

What is more important for your general web security is installing Windows Updates ASAP and keeping your browser and all other software up to date. If you do this and use common sense on what you install on your computer you don't need to spend money on another anti-virus.