We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I fix scrolling which is erratic at best with the latest upgrade??

  • 3 respostas
  • 14 têm este problema
  • 1 exibição
  • Última resposta de philipp

more options

Scrolling in the latest update (version 57) is very erratic. When the mouse wheel is moved, sometimes the window scrolls and sometimes there is a significant delay before the scroll begins. it is very frustrating . Also, typing has the same type of erratic behavior. I restored the previous version and in spite of changing updates to not be automatic Firefox still updated. I'm very unhappy with this latest update; does anyone have any suggestions?

Scrolling in the latest update (version 57) is very erratic. When the mouse wheel is moved, sometimes the window scrolls and sometimes there is a significant delay before the scroll begins. it is very frustrating . Also, typing has the same type of erratic behavior. I restored the previous version and in spite of changing updates to not be automatic Firefox still updated. I'm very unhappy with this latest update; does anyone have any suggestions?

Solução escolhida

hi, thanks for reporting this. can you try if this change can workaround the performance problem?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Ler esta resposta 👍 4

Todas as respostas (3)

more options

Solução escolhida

hi, thanks for reporting this. can you try if this change can workaround the performance problem?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

more options

Thanks Philipp, This seems to solve the problem. A few more days and I'll be sure. I just wish I understood that setting. I'll mark this as solved.

more options

the article at What is the Accessibility Service Indicator? contains some background - basically third-party programs can hook into firefox (& apparently also cause bad performance) that way. from other affected users we have heard that realplayer is one of the programs causing the issue.