Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Just recently Thunderbird messages sent are not being received

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Joe Jefferies

more options

We have a small office network (7 users) using Thunderbird (IMAP) and Gmail. It has worked virtually trouble free for several years but suddenly several users are finding that sent emails never arrive. These emails do go into sent box and sometimes there is a :-

'Cannot connect to IMAP server' message

GMail Webmail appears to wok perfectly on these accounts (though it doesn't get a great deal of use so I can.t be sure it is 100%)

I have tried deleting user password and the re-entering when prompted and also deleting an account and re-installing it. OS Win7 Thunderbird 52.8.0

Incoming Server imap.gmail.com Port 993 Security SSL Authentification OAuth2

Outgoing server smtp.gmail.com Port 465 Security SSL Authentification OAuth2

Extensions:- Lightning 5.4.8 Bullguard 18.0 (Outgoing email scan OFF)


I would be very grateful for any help on this problem

We have a small office network (7 users) using Thunderbird (IMAP) and Gmail. It has worked virtually trouble free for several years but suddenly several users are finding that sent emails never arrive. These emails do go into sent box and sometimes there is a :- 'Cannot connect to IMAP server' message GMail Webmail appears to wok perfectly on these accounts (though it doesn't get a great deal of use so I can.t be sure it is 100%) I have tried deleting user password and the re-entering when prompted and also deleting an account and re-installing it. OS Win7 Thunderbird 52.8.0 Incoming Server imap.gmail.com Port 993 Security SSL Authentification OAuth2 Outgoing server smtp.gmail.com Port 465 Security SSL Authentification OAuth2 Extensions:- Lightning 5.4.8 Bullguard 18.0 (Outgoing email scan OFF) I would be very grateful for any help on this problem

Todas as respostas (2)

more options
more options

Wayne Thank you for your suggestion. I had considered this but I have tried shutting down all but one machine. I also use GMvault (for backup) but I ensured that this was disabled for my test. Sorry I should have mentioned this in my notes

Joe