Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Browser window seems to be hidden. Icon shows in task bar when opened, but window won't open. If I open a second iteration, that one is visible, but still not the first one.

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de SafeBrowser

more options

Hi.

Recently, when I tried to open Firefox, I saw a tiny window open, but then it disappeared. A log-in window that was related to one of the previous session's tabs was visible during startup. I even entered the log-in information, but when that window disappeared, the browser window never seemed to open.

I'm using Windows 7 and see a blank icon in the task bar that seems to indicate the window exists, but nothing seems to allow me to access it. If I open a second iteration of the browser, I can access that one, but still not the first.

If I close both iterations and try again, I run into the same problem.

Any ideas would be much appreciated.

Thank you!

Hi. Recently, when I tried to open Firefox, I saw a tiny window open, but then it disappeared. A log-in window that was related to one of the previous session's tabs was visible during startup. I even entered the log-in information, but when that window disappeared, the browser window never seemed to open. I'm using Windows 7 and see a blank icon in the task bar that seems to indicate the window exists, but nothing seems to allow me to access it. If I open a second iteration of the browser, I can access that one, but still not the first. If I close both iterations and try again, I run into the same problem. Any ideas would be much appreciated. Thank you!

Todas as respostas (1)

more options

The window could be opening off screen.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.