Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The Firefox button doesn't work, and right click does not work for the entire interface (UI and any webpages!)

  • 2 respostas
  • 3 têm este problema
  • 1 visualização
  • Última resposta de be.epic

be.epic
be.epic
more options

1. The big orange firefox button on the top-left corner is not displaying the menu when i click it. (the button does show it's been clicked though)

2. right click doesn't work anywhere in the window, including the tabs bar, tool bars, and on webpages.

I don't even know how to begin to troubleshoot this and am wondering if anyone else is having this problem too! help?!

1. The big orange firefox button on the top-left corner is not displaying the menu when i click it. (the button does show it's been clicked though) 2. right click doesn't work anywhere in the window, including the tabs bar, tool bars, and on webpages. I don't even know how to begin to troubleshoot this and am wondering if anyone else is having this problem too! help?!

Todas as respostas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

You can also try a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before installing a newly downloaded copy of the Firefox installer.

be.epic
be.epic Autor da pergunta
more options

Hi. It seems that nothing that could display menu is working. i.e. bookmarks drop-down, tabs menu, right click, even bookmark folders on the bookmarks toolbar isn't working. I also can't get the menu bar to display, so i dunno how to make a new profile in that case. I think i will try to do a clean install and see if that works.