Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

HOW COME I HAVE TO DOWNLOAD FIREFOXS EVERYTIME I OPEN IT?

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por GEOVAL

more options

WHEN I CLICK ON THE ICON ON DESKTOP IT BRINGS ME TO A DOWNLOAD PAGE AFTER I CLICK ON SAVE FIRE FOX OPENS AFTER I USE IT AND EXIT OUT OF IT. THE NEXT TIME I GO INTO FIRE FOX AFTER CLICKING THE ICON TO OPEN I HAVE TO CLICK RUN TO OPEN IT AGAIN. I USED TO JUST CLICK ON THE ICON AND FIRE FOX WOULD OPEN WITH OUT ANYTHING ELSE. AM I DOING ANYTHING WRONG OR DID YOU SET FIRE FOX UP TO DOMTHIS ALL THE TIME?

WHEN I CLICK ON THE ICON ON DESKTOP IT BRINGS ME TO A DOWNLOAD PAGE AFTER I CLICK ON SAVE FIRE FOX OPENS AFTER I USE IT AND EXIT OUT OF IT. THE NEXT TIME I GO INTO FIRE FOX AFTER CLICKING THE ICON TO OPEN I HAVE TO CLICK RUN TO OPEN IT AGAIN. I USED TO JUST CLICK ON THE ICON AND FIRE FOX WOULD OPEN WITH OUT ANYTHING ELSE. AM I DOING ANYTHING WRONG OR DID YOU SET FIRE FOX UP TO DOMTHIS ALL THE TIME?

Todas as respostas (2)

more options

It could be that you have inadvertently set your home page to the download page for Firefox. To check go to Options and see what you have set for your homepage, if its anything like "https://www.mozilla.org/en-US/firefox/new/" then remove what is in the box. Then close and open Firefox again

more options

i switched to ask.com page as my start up and i still have to do the same download it again but the ask.com page comes up at start up. what else can i do