Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Encrypted passwords not migrated on update

  • 2 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por cor-el

more options

I recently upgraded to firefox 34 (on Ubuntu 14.04) and I no longer have my stored passwords.

After some searching I found a suggestion to delete the logins.json, reset signon.importedFromSqlite, and restart Firefox. I tried this, but it didn't work. (I also saw several suggestions to remove the "Remember passwords" extension, but it is not installed.)

However, if I open the logins.json (I kept a backup), I can see it contains all my encrypted logins. On my security settings, though, the "Saved Passwords" dialog shows no passwords, and "Use a master password" has become unchecked. If I try to eneable it I get an error, "Unable to change master password." How can I fix this without wiping my password database?

Thanks! Brad

I recently upgraded to firefox 34 (on Ubuntu 14.04) and I no longer have my stored passwords. After some searching I found a suggestion to delete the logins.json, reset signon.importedFromSqlite, and restart Firefox. I tried this, but it didn't work. (I also saw several suggestions to remove the "Remember passwords" extension, but it is not installed.) However, if I open the logins.json (I kept a backup), I can see it contains all my encrypted logins. On my security settings, though, the "Saved Passwords" dialog shows no passwords, and "Use a master password" has become unchecked. If I try to eneable it I get an error, "Unable to change master password." How can I fix this without wiping my password database? Thanks! Brad

Todas as respostas (2)

more options

Hi Brad: It could be possible to copy the logins.json file into a new profile, however is the master password was used to encrypt the file you may want to turn off the master password with these instructions: Protect your Thunderbird passwords with a Primary Password

Since you ran into an error doing this, see if this reset still works: http://kb.mozillazine.org/Master_password#Asked_for_a_master_p...

more options

You will need a copy of the key3.db file that matches the logins.json file to be able to decrypt the logins stored in the file.