Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Safe Search won't stay off.

  • 5 respostas
  • 1 tem este problema
  • 15 visualizações
  • Última resposta por cor-el

bobbertcanuck
bobbertcanuck
more options

I know how to turn safe search off (go to settings and un-tick the box, then click save) But the problem is that when I do this, it turns safe search back on again. I've done this a couple of times and safe search won't turn off. I've browsed for solutions but I cannot find one.

I know how to turn safe search off (go to settings and un-tick the box, then click save) But the problem is that when I do this, it turns safe search back on again. I've done this a couple of times and safe search won't turn off. I've browsed for solutions but I cannot find one.

Todas as respostas (5)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

bobbertcanuck
bobbertcanuck Proprietário da pergunta
more options

FredMcD said

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

I do not have Advanced System Care, and I have refreshed Firefox. Safe search still won't stay off.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is this a check box on a web page or something in the Firefox user interface?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

If is is on a web page then such a detail is likely stored in a cookie.

You can use these steps to make a website remember such a choice:

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions
  • Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
  • Clearing Cookies will remove all selected cookies including cookies with an allow exception that you want to keep.
bobbertcanuck
bobbertcanuck Proprietário da pergunta
more options

It's just a standard search.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is a Google setting and not a Firefox setting. Turn SafeSearch on or off - Search Help: 

https://support.google.com/websearch/answer/510?p=ws_settings_safesearch&hl=en&rd=1

Did you check whether SafeSearch is locked?

Such a detail is stored in a cookie. Removing cookies from a website makes the website forget about you.

Clear the cache and remove cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from websites that cause problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"