We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

how to restore all of my old saved passwords

  • 2 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta por MegumiMizu

MegumiMizu
MegumiMizu
more options

My computer crashed and i had to reinstall it. so i don't have that firefox.old files everyone is talking about.i logged in my firefox account and i sync my account but none of my passwords got sync over. isn't that suppose to save your passwords? how do i recover my passwords. i rely on firefox to keep my passwords so i don't have to and i can't remember some of my emails to even try to recover them

My computer crashed and i had to reinstall it. so i don't have that firefox.old files everyone is talking about.i logged in my firefox account and i sync my account but none of my passwords got sync over. isn't that suppose to save your passwords? how do i recover my passwords. i rely on firefox to keep my passwords so i don't have to and i can't remember some of my emails to even try to recover them

Solução escolhida

When you refresh/reset Windows, your data usually a be preserved, either:

  • left in its original location, or
  • saved under C:\Windows.old

However, it sounds as though you might have done something that didn't provide those options???

The Sync settings lets you select the categories to Sync, so whether logins were selected before is something we probably cannot know, but you can double-check that they are selected now:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Sync" or "Firefox Account". Then your Sync settings should be displayed on the right.

Ler esta resposta no contexto 👍 1

Todas as respostas (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Solução escolhida

When you refresh/reset Windows, your data usually a be preserved, either:

  • left in its original location, or
  • saved under C:\Windows.old

However, it sounds as though you might have done something that didn't provide those options???

The Sync settings lets you select the categories to Sync, so whether logins were selected before is something we probably cannot know, but you can double-check that they are selected now:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Sync" or "Firefox Account". Then your Sync settings should be displayed on the right.

MegumiMizu
MegumiMizu Proprietário da pergunta
more options

i completely forgot about Windows.old. you saved me more then you could ever imagine. all of my emails i have are very important and with out them i would be locked out and could not continue my project