Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists

  • 4 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por sfhowes

more options

I am trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists.

I have attached 5 screen captures of the problem.

Also attached "About Thunderbird screen capture".

Thank you.

Carl

I am trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists. I have attached 5 screen captures of the problem. Also attached "About Thunderbird screen capture". Thank you. Carl
Capturas de ecrã anexadas

Todas as respostas (4)

more options

On first screenshot (with the select to add account) can you go a menu down as the selection is and save a screenshot with what is at "server settings" for that existing email?

more options

ok, i'll try. attached are two new screenshots with (i hope) the info you need.

more options

I probably was unclear - would you make a screenshot with what it's already set on your side on that account on "server settings"? Attached your picture back and I've marked with green the menu which should be selected.

Modificado por svlad2009 a

more options

First, change the Account Name to something other than the email address, e.g. EarthlinkIMAP, copy the existing Inbox mail to Local Folders, then restart TB and add the account as POP:

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

If you know the server settings, go offline from File/Offline/Work Offline, add the POP account, click Manual config., enter the details, and click Advanced config. to set all the other parameters, then finally go back online. If you don't do this, the default POP settings may download the Inbox and delete the messages from the server, (which may not be what you want).