Locked out of my Add-on Developer Account
Hi, I'm locked out of my Firefox Dev Account. I have an active extension and need to make changes. From what I found, if I lost the Authenticator App (new phone), and the recovery codes (can't find them) I'm locked out forever? This is not acceptable :( - I can verify the ownership of the email and domain connected to that account. Please help! Thanks!
Todas as respostas (6)
Can you log in to https://accounts.firefox.com ?
I can not, this is the exact problem. :/
Hello,
I have called for an admin to come and help. I am not aware how long this will take.
Hi @Amelia, how can we proceed for this? This is getting a real problem. We cannot make any updates. What if we have a security issue? Thank you for any help.
Hi,
I am unsure. As far as I can see, the post that I had used attn:admin for was deleted.
I was following [Attn Admin] How the community can reach an Admin and when you might want to
Also, look at What if I'm locked out of Two-Step Authentication?