I can't access my accounts.
When I try to log into my firefox account, it asks for 2FA, which I do not have. I have a secondary email set up and when I try to log in with it, it just tells me to use my main account to sign in. I don't care if I lose my passwords that are synced to my account, but I believe someone is using my accounts to track me online. I have access to both of my e-mails but It will not send me a reset link for 2FA, it just asks me to provide a 10 digit recovery number which I never even set up. I have the password for my accounts, and access to both of my e-mails, the only thing I do not have access to is the 2FA that someone else set up.
Modificado por Darkniz a
Todas as respostas (3)
If you're still unable to log in or verify your account, try creating another Firefox account with a different email address.
I did.. I'm using it on here... I don't understand why I can't reset it with my e-mail like every other service. it's like Mozilla want hackers to keep peoples accounts.
Darkniz said
<snip>I don't care if I lose my passwords that are synced to my account<snip>
'Sync' isn't a backup service.
I don't use 2FA either. Here are some links which may help.
https://support.mozilla.org/en-US/kb/suspicious-activity-my-firefox-account https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys