Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Youtube Video Player Not Loading

  • 1 resposta
  • 0 têm este problema
  • 3 visualizações
  • Última resposta por alejoseponciano

merryabyme
merryabyme
more options

Hi all,

Recently, I was having issues with Youtube videos not buffering/loading after they have been playing. A quick refresh on the page seemed to help and it hasn't happened since.

However, in going to open a new video, everything on the page loads BUT the actual video player. I've cleared everything I could, disabled the ublock extension I had to stop ads, and also disabled the hardware accelerator that was suggested in an article I found.

Despite all this, the page does not finish loading yet it acts as if it has. I've added a screenshot.

No issues using Chrome.

Thanks for any help and suggestions!

Hi all, Recently, I was having issues with Youtube videos not buffering/loading after they have been playing. A quick refresh on the page seemed to help and it hasn't happened since. However, in going to open a new video, everything on the page loads BUT the actual video player. I've cleared everything I could, disabled the ublock extension I had to stop ads, and also disabled the hardware accelerator that was suggested in an article I found. Despite all this, the page does not finish loading yet it acts as if it has. I've added a screenshot. No issues using Chrome. Thanks for any help and suggestions!
Capturas de ecrã anexadas

Todas as respostas (1)

alejoseponciano
alejoseponciano
more options

Hello. I have some tips that you may want to try.

As you mentioned, you have disabled uBlock and hardware acceleration. After doing that, did you restart Firefox by closing and opening it again?

You should also clean your cookies and cache. To do this, go to Menu > History > Clear History > Select all options > All time. This will clear all your data saved in Firefox, including passwords, emails, and accounts that you're already logged into. Afterward, restart the browser and try YouTube again.

If that doesn't work, you can go to Menu > Help > Troubleshoot Mode/Troubleshooting information > Refresh Firefox.

If none of these procedures work, you can try reinstalling Firefox.