Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Mic issues on 13X - update went through without consent

lydie.echernier
lydie.echernier
more options

Hi everyone! I kept a 12X version of Firefox on my Mac because since 13X, it looses access to my mic after few seconds (all settings okay, no security issue, no warning or anything, just lost signal - working fine on all other apps). Browser-based applications requiring audio like Teams are not usable at all. This morning, the 13X update went through, even though I had deactivated all the auto updates. I tested my mic again and the issue persists - it does work well with all other apps, the issue is only with Firefox 13X. I have searched for a bug report but couldn't find any. Has anyone experienced this issue? Would you have a link to a bug/forum/anything? What other options do I have now if it keeps updating without consent? Many thanks!

Hi everyone! I kept a 12X version of Firefox on my Mac because since 13X, it looses access to my mic after few seconds (all settings okay, no security issue, no warning or anything, just lost signal - working fine on all other apps). Browser-based applications requiring audio like Teams are not usable at all. This morning, the 13X update went through, even though I had deactivated all the auto updates. I tested my mic again and the issue persists - it does work well with all other apps, the issue is only with Firefox 13X. I have searched for a bug report but couldn't find any. Has anyone experienced this issue? Would you have a link to a bug/forum/anything? What other options do I have now if it keeps updating without consent? Many thanks!

Modificado por lydie.echernier a

Todas as respostas (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Try to go to about:config and flip media.getusermedia.audio.processing.platform.enabled to true + restart.

You can test your mic on https://online-voice-recorder.com/

Útil?

lydie.echernier
lydie.echernier Proprietário da pergunta
more options

Thank you for your quick reply TyDraniu! It was set to true already. I tried switching to false, restarted, then back to true, restarted again, no luck...

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.