Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why can't a computer with "Window 7 Starter" download an update for Mozilla Firefox?

  • 1 răspuns
  • 3 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de CoryMH

Les-Delaney
Les-Delaney
more options

When Mozilla Firefox on my Asus Eee PC with Windows 7 Starter wants to update to Firefox 38.1.1 and I allow it to go ahead a windows opens as a Software update and has a blank window with two active buttons 'Finish' and Cancel' and then just sits there doing nothing for hours. Has support for Windows 7 Starter? if so how do I get an update on my operating programme?????

When Mozilla Firefox on my Asus Eee PC with Windows 7 Starter wants to update to Firefox 38.1.1 and I allow it to go ahead a windows opens as a Software update and has a blank window with two active buttons 'Finish' and Cancel' and then just sits there doing nothing for hours. Has support for Windows 7 Starter? if so how do I get an update on my operating programme?????

Toate răspunsurile (1)

CoryMH
CoryMH
more options

Hello,

Did you mean Firefox version 33.1.1 (current stable release)? Currently there is no version 38.1.1.

Try downloading a new copy of Firefox at:

Some pop ups are advertisements that are misleading you into downloading a malicious copy of the installer. If this pop up only appears when browsing certain sites, consider using an adblocker such as Adblock Plus. You can always update your Firefox by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox