This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Latest version (31.4.0) hangs a lot since update, get "unresponsive script" error Cause unknown. But solved with the latest update 31.6.0

  • 2 răspunsuri
  • 4 au această problemă
  • 11 vizualizări
  • Ultimul răspuns de user1174249

user1174249
user1174249
more options

Since I updated to 31.4.0 (automatic update). I've been getting "unresponsive script" errors all the time, especially when clicking from one message to the next, thunderbird hangs, windows turns white, and a little later I get the error, if I hit "continue", it'll take about 10 more seconds and then I get the new message I selected to display on screen. Firefox used to have this problem a few versions back, but not anymore. It looks like thunderbird picked up the same issue :(

Tech details: OS: Windows 8.1, x64 Thunderbird version: 31.4.0 Issue: "Unresponsive script" repeated hanging

Since I updated to 31.4.0 (automatic update). I've been getting "unresponsive script" errors all the time, especially when clicking from one message to the next, thunderbird hangs, windows turns white, and a little later I get the error, if I hit "continue", it'll take about 10 more seconds and then I get the new message I selected to display on screen. Firefox used to have this problem a few versions back, but not anymore. It looks like thunderbird picked up the same issue :( Tech details: OS: Windows 8.1, x64 Thunderbird version: 31.4.0 Issue: "Unresponsive script" repeated hanging

Modificat în de Wayne Mery

Soluție aleasă

Hello,

I have the latest update (31.6.0) now and it seems that the problem is fixed, but when I tried with 31.4.0 in safe mode, the issue was still there.

Thank you for the help and continual development :)

Best.

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

please start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Wishingstar, please tell us, does problem go away?

user1174249
user1174249 Deținătorul întrebării
more options

Soluție aleasă

Hello,

I have the latest update (31.6.0) now and it seems that the problem is fixed, but when I tried with 31.4.0 in safe mode, the issue was still there.

Thank you for the help and continual development :)

Best.