This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox keeps crashing, not working properly.

  • 1 răspuns
  • 3 au această problemă
  • 9 vizualizări
  • Ultimul răspuns de guigs

MozillaUser8
MozillaUser8
more options

I think there's something wrong with Firefox. A few days ago it wouldn't open anymore on my Computer. So I ended up removing it from my computer and re-installing it. Well, it let's me access the web but now it won't let me Download anything. When I try to download Music I purchased on Amazon it just freezes up and it stops. It's not an Amazon problem because I also tried downloading Pictures off of Twitter and it did the same thing. And it's not my computer either because everything else works fine. Could you please look into this issue and let me know when it is resolved.

I think there's something wrong with Firefox. A few days ago it wouldn't open anymore on my Computer. So I ended up removing it from my computer and re-installing it. Well, it let's me access the web but now it won't let me Download anything. When I try to download Music I purchased on Amazon it just freezes up and it stops. It's not an Amazon problem because I also tried downloading Pictures off of Twitter and it did the same thing. And it's not my computer either because everything else works fine. Could you please look into this issue and let me know when it is resolved.

Toate răspunsurile (1)

guigs
guigs
more options

I understand that after reinstalling Firefox that items will not download. Please first try these troubleshooting steps, and we can follow up with other mentioned issues if they continue: