This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost închis și arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Folders all Empty after compacting (win8)

  • 1 răspuns
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de Wayne Mery

more options

I only yesterday installed Thunderbird 38.7.0 and had ("compact all folders" when it will save over 50 MB) turned ON.

Now almost all of my old IMAP Hotmail sub-folders are 100% empty! (Empty everywhere. not just within Thunderbird. Empty via Hotmail's WebClient, empty via Android Email Client, everywhere. Thousands of important emails in dozens of folders are now 100% gone.

I can only hope that Thunderbird compacted, copied & stored all of the emails in these folders somewhere.

Can anyone advise how I can recover them all and return them back into Microsoft's IMAP folders?

I only yesterday installed Thunderbird 38.7.0 and had ("compact all folders" when it will save over 50 MB) turned ON. Now almost all of my old IMAP Hotmail sub-folders are 100% empty! (Empty everywhere. not just within Thunderbird. Empty via Hotmail's WebClient, empty via Android Email Client, everywhere. Thousands of important emails in dozens of folders are now 100% gone. I can only hope that Thunderbird compacted, copied & stored all of the emails in these folders somewhere. Can anyone advise how I can recover them all and return them back into Microsoft's IMAP folders?

Modificat în de Wayne Mery

Toate răspunsurile (1)

more options

closing this duplicate topic please continue in https://support.mozilla.org/en-US/questions/1114540