This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Will you people PLEASE quit tinkering with my Thunderbird?! Now trash is emptying ...

  • 13 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de Zenos

more options

... as soon as I send a message to trash. My "sent items" folders are all blank as well. Maybe I still want to retrieve an item from trash? And maybe I want to review a sent item? Now I can't?!

In the past, since "developers" have been tinkering, there have been numerous other problems. So how about we take it back to the basics, then leave it ALONE?!

... as soon as I send a message to trash. My "sent items" folders are all blank as well. Maybe I still want to retrieve an item from trash? And maybe I want to review a sent item? Now I can't?! In the past, since "developers" have been tinkering, there have been numerous other problems. So how about we take it back to the basics, then leave it ALONE?!

Soluție aleasă

The thing is, I thought my messages were gone. And I don't like having to take action because of someone else's tinkering.

Citește acest răspuns în context 👍 0

Toate răspunsurile (13)

more options

OMG I just looked and ALL my messages past 60 days ago are GONE! This is NOT ACCEPTABLE to me!

more options

_I_ did not change any configurations. Your tinkering did. Quit!

I have it figured out and I got my messages back to visibility. But I will not be accepting any more updates to Thunderbird. The one just prior messed up my message format, which ONLY after the update defaulted to "Paragraph."

more options

You figured out what, exactly?

The change in the paragraph spacing can be set back to its previous behaviour by unticking the checkbox at Tools|Options|Composition→General→"When using paragraph format…"

more options

I figured out how the missing messages were being masked by the latest update. As for the "Paragraph" format, prior to the previous update, I had my "compose" settings set to "Body Text" before that happened. All of a sudden, someone decided it should be "Paragraph" and I had to change it back.

more options

re :I figured out how the missing messages were being masked by the latest update.

What did you do to be able to see the missing messages?

more options

Across the top of the message area, there are a series of symbols: a push-pin, something that looks like a pair of eyeglasses, a star and three more. I clicked on the eyeglasses symbol and everything was back as it should be. Hope it helps!

more options

That toggles read/unread messages display. A standard feature that has been there since the year dot. Hover over it and you'll see a tooltip explaining its use.

Nothing to do with the update.

more options

"Nothing to do with the update," huh? Then why did my messages disappear behind some pink stripes? And how is it they were visible again when I "just happened" to click on that icon?

I have my Thunderbird set not to receive any more updates, as I have had other negative issues with the tinkering in the past. Tinkering with one thing seems to make unwanted changes to other things. For each and every one of the past six "updates" I have had to spend time figuring out what setting has gone south and reset it to what _I_ want. "If it ain't broke, don't fix it."

Modificat în de yzoldowl

more options

It is a visible control put there for the convenience of users. It's not hidden, it doesn't require any special knowledge or "under the hood" stuff to make use of it.

I'm wondering why a seasoned user wouldn't know about this button and wouldn't be making daily use of it to ease their working.

You can't use tools to their best advantage if you don't bother to learn their capabilities.

more options

Soluție aleasă

The thing is, I thought my messages were gone. And I don't like having to take action because of someone else's tinkering.

more options

I'm not sure what it is you do not understand - no one has tinkered with anything except you or whomever has access to your computer.

It is not a bug. It was not caused by an update. It is not a default setting. Nothing was lost. You had the Quick Filter Bar 'show only unread messages' option selected, which is a standard option that has been available for years. That option was selected by whomever was using Thunderbird. If you opened thunderbird and that option was already selected, then that is because it was selected prior to exiting and the info was stored in the session etc data.

The 'Quick filter Bar' has some really useful display options. Here is a link to Quick Filter Bar info:

more options

And it can be made even more useful (IMHO) by use of this add-on:

https://addons.mozilla.org/en-US/thunderbird/addon/gmailui/

Once you have got the hang of regular expressions, you'll curse all the brain-dead searches offered in most software.

Modificat în de Zenos