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Server authentication error

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ptykids
ptykids
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We are receiving the following error message intermittently on two of our email accounts. 1 Hotmail.co.uk and 1 x Outlook.com. The error is on both sent and received .

The current operation on send did not succeed. The mail server for xxxx@outlook.com responded: Select command is not permitted in current state. (notauthenticatedservererror)

We are receiving the following error message intermittently on two of our email accounts. 1 Hotmail.co.uk and 1 x Outlook.com. The error is on both sent and received . The current operation on send did not succeed. The mail server for xxxx@outlook.com responded: Select command is not permitted in current state. (notauthenticatedservererror)

Soluție aleasă

both of those accounts are at the same place and use the same servers. I have seen someone else today here complaining about the same error message with Microsoft's mail offering. I am not sure if it is an issue with the mail servers or an anti virus programs. But I doubt the sudden onset is caused by Thunderbird.

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Matt
Matt
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Soluție aleasă

both of those accounts are at the same place and use the same servers. I have seen someone else today here complaining about the same error message with Microsoft's mail offering. I am not sure if it is an issue with the mail servers or an anti virus programs. But I doubt the sudden onset is caused by Thunderbird.

ptykids
ptykids Deținătorul întrebării
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Thanks for your reply.

I thought that it may be something to do with the changes that Microsoft are making to their mail servers although neither of the accounts have been migrated to the new system.

The error is intermittent so I had not thought about it being an AV problem but I will take a look at that.