This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

adding filter to thunderbird freezes

  • 5 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Toad-Hall

lesmond
lesmond
more options

For a few day when adding a new thunderbird filter window locks up, I can not close or run the new filter, I have to completely close thunderbird to remove the filter window.

If I open the filter window again the new filter I have added is not there.

All filters I have added before are still working fine.

For a few day when adding a new thunderbird filter window locks up, I can not close or run the new filter, I have to completely close thunderbird to remove the filter window. If I open the filter window again the new filter I have added is not there. All filters I have added before are still working fine.

Toate răspunsurile (5)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Is filter logging enabled? (bottom right of filter window)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

lesmond,

was this with version 60?

lesmond
lesmond Deținătorul întrebării
more options

Wayne Mery said

Does problem go away if you start in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Is filter logging enabled? (bottom right of filter window)

It went away in safe mode, and now seems to be working ok.

Wayne Mery said

lesmond, was this with version 60?

I have 52.9.1 (32-bit)

lesmond
lesmond Deținătorul întrebării
more options

Sorry to report, I can make a new filter, but if I try to add a new one it freezes.

also when it freezes I can't view the filter log, or close the filter window, I have to completely shut down TB with task manager

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

How many filters have you created for that mail account?