This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Address isn't understood

  • 3 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Romy Fitschen

Romy Fitschen
Romy Fitschen
more options

Attempting to open in app office 365 documents such as word. I get Firefox doesn’t know how to open this address, because one of the following protocols (ms-word) isn’t associated with any program or is not allowed in this context. 

   You might need to install other software to open this address.

I have tried all of the suggestions on forums so far to no avail. IE and Chrome work fine. I can download but need to work collaboratively and it takes too much time.

Attempting to open in app office 365 documents such as word. I get Firefox doesn’t know how to open this address, because one of the following protocols (ms-word) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address. I have tried all of the suggestions on forums so far to no avail. IE and Chrome work fine. I can download but need to work collaboratively and it takes too much time.

Toate răspunsurile (3)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi Romy Fitschen, Have you come across this thread:

"The address wasn't understood" https://support.mozilla.org/en-US/questions/1265375

and look at jscher2000's suggestion.

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Also:

Change the way online templates are opened in Office https://support.office.com/en-us/article/Change-the-way-online-templates-are-opened-in-Office-067b5262-0e7c-44de-a2b0-f4a465e46777

From: https://support.mozilla.org/en-US/questions/1274684

Romy Fitschen
Romy Fitschen Deținătorul întrebării
more options

No these have not worked.