We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't download files in Firefox.

  • 6 răspunsuri
  • 1 are această problemă
  • 68 de vizualizări
  • Ultimul răspuns de FredMcD

more options

Can't download files in Firefox. Keep getting error message saying source file could not be read. Have tried all the suggestions I've found on the web to fix the problem, but nothing works. Tried refreshing Firefox and uninstalling and then reinstalling Firefox, but that didn't solve problem. No problem downloading files with Chrome.

Can't download files in Firefox. Keep getting error message saying source file could not be read. Have tried all the suggestions I've found on the web to fix the problem, but nothing works. Tried refreshing Firefox and uninstalling and then reinstalling Firefox, but that didn't solve problem. No problem downloading files with Chrome.

Soluție aleasă

Problem has now disappeared. Download works fine. I didn't change anything. It just all of a sudden started working OK.

Citește acest răspuns în context 👍 0

Toate răspunsurile (6)

more options

http://kb.mozillazine.org/Source_file_could_not_be_read

https://www.bing.com/search?q=source%20file%20could%20not%20be%20read

more options

Thank you for your reply. I tried all the suggested steps for fixing the problems, but nothing worked. I don't know if this means anything, but there is no compreg.dat file in the profile folder.

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Problem is still there in Safe Mode.

more options

Soluție aleasă

Problem has now disappeared. Download works fine. I didn't change anything. It just all of a sudden started working OK.

more options

Let's hope it's gone.