This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Inbox and its folders missing from Thunderbird

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Toad-Hall

DBee
DBee
more options

I posted this yesterday and received a response from sfhowes quite promptly. Unfortunately, Automatic Download was enabled in Thunderbird and the response disappeared into my inaccessible Inbox before I was able to read it on my ISP's web-based email. But I did find the response (without reply links) in my Inbox.msf file.

sfhowes asked in the response:

"Hi DBee, Is the Folder Pane visible but empty, or is it hidden (under View/Layout\)?"

Answer: The Folder Pane is visible and empty.

Automatic Download is now turned off so I will be able to respond to forum emails within the thread.

Thanks in advance for picking this up and continuing the problem solving.

I posted this yesterday and received a response from sfhowes quite promptly. Unfortunately, Automatic Download was enabled in Thunderbird and the response disappeared into my inaccessible Inbox before I was able to read it on my ISP's web-based email. But I did find the response (without reply links) in my Inbox.msf file. sfhowes asked in the response: "Hi DBee, Is the Folder Pane visible but empty, or is it hidden (under View/Layout\)?" Answer: The Folder Pane is visible and empty. Automatic Download is now turned off so I will be able to respond to forum emails within the thread. Thanks in advance for picking this up and continuing the problem solving.

Toate răspunsurile (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Please keep all responses in the original question otherwise the continuity is lost. So please repost your answer in the original question: https://support.mozilla.org/en-US/questions/1302658