This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Thunderbird not recieving or sending in 1 gmail account

  • 2 răspunsuri
  • 1 are această problemă
  • 13 vizualizări
  • Ultimul răspuns de dROID

more options

OK so heres my problem I have 3 gmail accounts, all configured to work with my Thunderbird client 78.12.0 (64-bit) on Windows 10.

One of which will not recieve or send emails. Every time I  try I'm asked for the password. The other 2 work just fine both recieving and sending, weirdly they have different smtp settings which are,

1. recieve imap.gmail.com - port 993 - Normal password - SSL/TLS 1. send smtp.gmail.com - port 587 - Normal password - STARTTLS

2. recieve imap.gmail.com - port 993 - Normal password - SSL/TL. 2.send smtp.gmail.com - port 465 - Normal password - SSL/TLS

3 The one that isn't working

I have tried a combination of both and now its configured thus

recieve imap.gmail.com - port 993 - Normal password - SSL/TLS send smtp.gmail.com - port 465 - Normal password - SSL/TLS But as I say Ive tried a combination of both

also tried all recomdations from these pages https://support.mozilla.org/en-US/kb/cannot-send-messages and https://support.mozilla.org/en-US/kb/cannot-receive-messages

I tried deleting the passwords and all other things mentioned but nothing seems to work I can log into the web mail for this account so its not that.Or should I delete this account off Thunderbird and make a new one? any help greatly appriciated Thanks

OK so heres my problem I have 3 gmail accounts, all configured to work with my Thunderbird client 78.12.0 (64-bit) on Windows 10. One of which will not recieve or send emails. Every time I try I'm asked for the password. The other 2 work just fine both recieving and sending, weirdly they have different smtp settings which are, 1. recieve imap.gmail.com - port 993 - Normal password - SSL/TLS 1. send smtp.gmail.com - port 587 - Normal password - STARTTLS 2. recieve imap.gmail.com - port 993 - Normal password - SSL/TL. 2.send smtp.gmail.com - port 465 - Normal password - SSL/TLS 3 The one that isn't working I have tried a combination of both and now its configured thus recieve imap.gmail.com - port 993 - Normal password - SSL/TLS send smtp.gmail.com - port 465 - Normal password - SSL/TLS But as I say Ive tried a combination of both also tried all recomdations from these pages https://support.mozilla.org/en-US/kb/cannot-send-messages and https://support.mozilla.org/en-US/kb/cannot-receive-messages I tried deleting the passwords and all other things mentioned but nothing seems to work I can log into the web mail for this account so its not that.Or should I delete this account off Thunderbird and make a new one? any help greatly appriciated Thanks
Capturi de ecran atașate

Modificat în de dROID

Soluție aleasă

Ports 465, SSL/TLS, and 587, STARTTLS, are both correct, but you should change the authentication method to OAuth2 on incoming and outgoing servers, accept cookies in TB Options/Privacy & Security, remove passwords from Saved Passwords, restart TB, enter the account password in the OAuth window when prompted.

Citește acest răspuns în context 👍 1

Toate răspunsurile (2)

more options

Soluție aleasă

Ports 465, SSL/TLS, and 587, STARTTLS, are both correct, but you should change the authentication method to OAuth2 on incoming and outgoing servers, accept cookies in TB Options/Privacy & Security, remove passwords from Saved Passwords, restart TB, enter the account password in the OAuth window when prompted.

more options

Thanks for that @sfhowes yes that fixed it I cant thank you enough cheers


sfhowes said

Ports 465, SSL/TLS, and 587, STARTTLS, are both correct, but you should change the authentication method to OAuth2 on incoming and outgoing servers, accept cookies in TB Options/Privacy & Security, remove passwords from Saved Passwords, restart TB, enter the account password in the OAuth window when prompted.