This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot forward under Bcc

  • 3 răspunsuri
  • 1 are această problemă
  • 12 vizualizări
  • Ultimul răspuns de Matt

Woodentop
Woodentop
more options

If I forward an email (with attachment) to a TB group address the mail is rejected unless there is also an address in the To: field.

I get:-

Sending of the message failed.

The message could not be sent using Outgoing server (SMTP) smtp.ntlworld.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again."

If I enter an address - e.g. my own - in the To: field in addition to the address in the Bcc field the mail is sent. All other mail works correctly, just not a mail with only Bcc contents.

I am using TB 92.2.1 (32bit) under Windows 10 Pro (64bit)

Help?

If I forward an email (with attachment) to a TB group address the mail is rejected unless there is also an address in the To: field. I get:- ''Sending of the message failed. ''The message could not be sent using Outgoing server (SMTP) smtp.ntlworld.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.''" If I enter an address - e.g. my own - in the To: field in addition to the address in the Bcc field the mail is sent. All other mail works correctly, just not a mail with only Bcc contents. I am using TB 92.2.1 (32bit) under Windows 10 Pro (64bit) Help?

Modificat în de Woodentop

Toate răspunsurile (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That is a restriction being enforced by your provider, not Thunderbird. Perhaps raise it with them why only using BCC addresses is no longer allowed.

I would guess it is because most true spam is sent out using BCC, but that is just me guessing.

gregcg
gregcg
more options

Hi Matt - I have same problem with the Bcc feature that has worked well. I can Bcc from my phone. Provider is AOL (originally Verizon). gregcg

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

gregcg said
Hi Matt - I have same problem with the Bcc feature that has worked well. I can Bcc from my phone. Provider is AOL (originally Verizon). gregcg

No your provider is Yahoo. Originally AOL

As you and the original poster here are using different mail providers it makes it being the same problem unlikely, although there are some old virgin media mail accounts hosted also with yahoo I believe. So it could be a commonality of provider.

But that does not change the original answer, ask your mail provider what the issue is. My guess is a policy of not accepting outgoing mail via SMTP without a valid To: address as a spam minimization feature.

Noting Yahoo does surprises me, they appear to be more than a little disconnected from reality.