This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When I try to use the customize feature for toolbars, the toolbars themselves disappear as soon as I click "customize." Ideas?

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

When I try to use the customize feature for toolbars, the toolbars themselves disappear as soon as I click "customize." This happens whether I choose "customize" from the drop-down menu, or use the "control-click" option. I don't remember having this problem before, since I've customized the toolbar previously, although not for a while. I'm running Firefox 17.0 on an iMac with OS 10.6.8

When I try to use the customize feature for toolbars, the toolbars themselves disappear as soon as I click "customize." This happens whether I choose "customize" from the drop-down menu, or use the "control-click" option. I don't remember having this problem before, since I've customized the toolbar previously, although not for a while. I'm running Firefox 17.0 on an iMac with OS 10.6.8

Toate răspunsurile (2)

more options

Hello rheahirshman

check it in Safe Mode, in Safe Mode window select "Start in Safe Mode" and see if this happen again, if not see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

You can check for problems with the localstore.rdf file.


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)