This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Don't have a full Norton install, so Live Update isn't an option. V25 and V26b don't support Norton Toolbar.Ditched Firefox for IE since Firefox ditched Norton.

  • 1 răspuns
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de philipp

blackbreastplatewarrior
blackbreastplatewarrior
more options

I don't have a full Norton install, just Identity Safe. Norton failed miserably a few days ago and I switched to Malwarebytes whcich has proved to be far superior. I am using Firefox 24.1.0esr because it still supports Norton Toolbar. I refuse to use a browser that has abandoned a perfectly good tool with no explanation. Since I don't have a full Norton install, I can't run Identity Safe, and in your solution you didn't warn users that Live Update costs money to run. I have ditched Firefox in favor of IE 10; they at least still support the Norton Toolbar. I don't like Chrome or I would have switched to that, and I find it embarrassing to say the least that I might have to switch to Safari or something less popular.

I don't have a full Norton install, just Identity Safe. Norton failed miserably a few days ago and I switched to Malwarebytes whcich has proved to be far superior. I am using Firefox 24.1.0esr because it still supports Norton Toolbar. I refuse to use a browser that has abandoned a perfectly good tool with no explanation. Since I don't have a full Norton install, I can't run Identity Safe, and in your solution you didn't warn users that Live Update costs money to run. I have ditched Firefox in favor of IE 10; they at least still support the Norton Toolbar. I don't like Chrome or I would have switched to that, and I find it embarrassing to say the least that I might have to switch to Safari or something less popular.

Toate răspunsurile (1)

philipp
philipp
  • Moderator
more options

hello, the compatibility of an addon is the sole responsibility of the developer of the addon, so that's norton in this case - firefox doesn't "abandon" any addon.

according to norton, the snadalone toolbar is compatible with firefox 25: http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-25-Support-for-Norton-Toolbar/td-p/1041991

if you cannot obtain the necessary update through liveupdate, please contact symantec's support - since the addon is not listed on addons.mozilla.org the third-party developer has to offer its own channel to provide updates...