Thunderbird Community Forum

I have two long-established email accounts, both provided by siteground. I've used both successfully for years. Now, one still works for sending and one doesn't. I've checked the SMTP settings for both and they are the same, except of course for Description and Server Name. Here's the error message I get.

I’m getting winmail attachments on my iPad. Most of it is from one specific sender. On the other hand. My partner is getting from the same sender and he can open on his iPad. That’s why I think it’s a setting on my side. Can any body please help me

I have one email setup however I can't get the second email set up which is a gmail account. I keep getting an error message from gmail. I can log into the account from firefox so password and email address is correct. Everything looks good to me I have attached the error I am getting from gmail. thank you, Rick

HI.... HELP...Got Hacked... All of a sudden, starting a week ago, I get 60 and more, unwanted E Mails from people I don't know, & have to go thru & delete them daily.. I have a list of my true correspondents & can re enter them, if there is some way of one time, emptying the Input box or what ever, to stop this from happening, every day...........Thanks. Ken

Hello,

I have daily correspondence with few e-mails belongs to @nextlevelcommercial.com Only to two of them I can't send e-mails with Thunderbird because of the error, please see attached screenshot. What is the reason? What I should do with my Thunderbird settings.

Thank you in advance for your help.

Hi Everybody All of my folders in Thunderbird have become subfolders, which is annoying, but worst than that, most of them don't have messages in them any more. What have I done, how can I undo it and find those messages? I hope someone can help. thanks Rose

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Access Denied", I searched the net for a solution and could not find one, it is very possible that one of the most recent linux updates may have changed something as I recall a larger than normal update just before this occurred a few days ago.

Thank you.

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.952b1eb8.1726386894.6b0a37f

https://errors.edgesuite.net/18.952b1eb8.1726386894.6b0a37f

When I start Thunderbird 128.5.2esr (32-bit) on my Windows 10 Home PC Version 10.0.19045 Build 19045, it has become increasingly slower recently. I have been using it for many years now and up until this year it would typically start in ~30 seconds.

I am accessing three separate POP email accounts and each of them has a number of subfolders with important stored messages. I thought that perhaps I had just too many folders and messages, so I removed hundreds of the stored messages and some of the sub folders. I routinely compact all accounts.

Today, it took over 8 minutes for Thunderbird to open. Incidentally, once it opens initially it seems to perform normally thereafter.

Is there something that I can do to speed things up?

Thanks in advance, Rich Green

When I get an email with attached jpeg-file it is not possible to open that file. Before a message box showed up and let me choose program to open with but this is not the case any more

To open an attached pdf-file works fine

I have seen many questions a bit like mine but they all refer to downloading emails. Mine is different: "The folder 'Trash on my@email.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." It now happens on two different email addresses (one is POP one is IMAP). Trash seems otherwise to work and can be deleted. But still this alarm. MAS OS 15.1.1 (24B91) - latest Thunderbird 128.5.2esr (64-bit)

I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import it after the upgrade. Unfortunately the export file cannot be read on my upgraded pc using the Import function - Thunderbird gives me error messages every time, that suggest the exported folder might be corrupted or invalid.

My IMAP emails are fine, as I have set those accounts up from scratch and the folders have now populated with all the emails - the problem is all my filed emails, dating back many years, which were all stored manually in a filing system under Local Folders.

I tried manually copying across the individual files from the extracted back-up folder into my live Thunderbird profile and then reopened Thunderbird...which worked to some extent...as in, all the folders are there, but no emails are showing! It shows no messages under each folder, even though if you look under the Profile you can see that the email files exist.

I tried various ways to bring them in, including zipping one of the folders and trying to import from the zip file (which also brought in a folder but no emails) but even though the email files are clearly there under my profile, Thunderbird shows 0 messages in all my Local Folders. It's as though it is unaware the files exist, so I suspect it needs them to be formally imported somehow?

I would hate to lose the emails, as they document important information and purchases etc over many years, along with archived emails for my charity work, social events, etc. As I said, I can see the files are there but simply copying the files to my profile has only worked to the extent the filing 'structure' is visible, Thunderbird doesn't display any of the emails.

I have included two images...one of my Thunderbird Local Folders as they currently look, and the other showing the backed up files existing in my Profile, which I hope are helpful.

Can anyone help please? I am running a desktop PC on Windows 11. Thanks, David.