Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox sync and browser issues

  • 5 ответов
  • 7 имеют эту проблему
  • 9 просмотров
  • Последний ответ от asexe

more options

Hi. I had an issue with firefox not working on asana.com because of an outdated TSL settings, even though I was on the latest firefox version. So I uninstalled firefox, took a reboot and then reinstalled it again.

Now I have several issues: Sync says I`m not connected to internet so I`m not able to get all my data back I`m not able to login to asana anymore, havent tested any other pages and now when I go to mozilla help sites it looks like this: prntscr.com/ck65e3

So I`m currently running Chrome since firefox is living on it`s own..

Hope this will be fixable..

Hi. I had an issue with firefox not working on asana.com because of an outdated TSL settings, even though I was on the latest firefox version. So I uninstalled firefox, took a reboot and then reinstalled it again. Now I have several issues: Sync says I`m not connected to internet so I`m not able to get all my data back I`m not able to login to asana anymore, havent tested any other pages and now when I go to mozilla help sites it looks like this: prntscr.com/ck65e3 So I`m currently running Chrome since firefox is living on it`s own.. Hope this will be fixable..

Выбранное решение

Could you click the Advanced button in the error page and copy/paste the more detailed error information there into a reply here?

Also, in case this error code appears:

How to troubleshoot security error codes on secure websites

Прочитайте этот ответ в контексте 👍 2

Все ответы (5)

more options

What is your computer system and Firefox?

If all you did was re-install Firefox, your profile should not have changed. There would be nothing to update unless one of the other sync systems changed something.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

I`m on windows 10. The profile still was on the computer but I removed everything with revo uninstall.

The problems still exist in firefox safe mode yes.

more options

This is what I get when I try to click again on the sync option: http://prntscr.com/ckduwy

more options

Выбранное решение

Could you click the Advanced button in the error page and copy/paste the more detailed error information there into a reply here?

Also, in case this error code appears:

How to troubleshoot security error codes on secure websites

more options

I got but was dificult, goes away after 2 seconds.. http://prntscr.com/cke0w9

Looked at the link you added, was something with eset that messed everything up for me. Thanks for the help. It`s working great now :D