Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

cannot connect to imap mail.outlook/imap .gmail.com, the connection was refused

  • 3 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от cockerellc

throwawayspammail
throwawayspammail
more options

I'm using thunderbird 68.7.0 on windows 10. I've been noticing glitches recently where Thunderbird won't connect to Imap, now it just plain refuses. The error messages which pops up say Could not connect to mail server imap.gmail.com, the connection was refused

Could not connect to mail server imap-mail.outlook.com the connection was refused

Could not connect to mail server outlook.office365.com the connection was reused

I've made no alterations to installed programs in last 9 months, up to 2 months ago everything was fine, then errors started occuring. I've uninstalled Thunderbird and reinstalled, no help, same error. I can connect to the emails with Windows Mail (horrible client) and via web interface, also through my Android device.

Any suggestions

I'm using thunderbird 68.7.0 on windows 10. I've been noticing glitches recently where Thunderbird won't connect to Imap, now it just plain refuses. The error messages which pops up say Could not connect to mail server imap.gmail.com, the connection was refused Could not connect to mail server imap-mail.outlook.com the connection was refused Could not connect to mail server outlook.office365.com the connection was reused I've made no alterations to installed programs in last 9 months, up to 2 months ago everything was fine, then errors started occuring. I've uninstalled Thunderbird and reinstalled, no help, same error. I can connect to the emails with Windows Mail (horrible client) and via web interface, also through my Android device. Any suggestions

Выбранное решение

Just discovered what it was, I updated Thunderbird recently and needed to whitelist the new version in my VPN. Took the live chat rep at Surfshark less than a minute to identify the problem. Now working :)

Прочитайте этот ответ в контексте 👍 1

Все ответы (3)

Рина Громова
Рина Громова
more options

There may be a problem in the windows on your device. Try reinstalling windows.

throwawayspammail
throwawayspammail Задавший вопрос
more options

Выбранное решение

Just discovered what it was, I updated Thunderbird recently and needed to whitelist the new version in my VPN. Took the live chat rep at Surfshark less than a minute to identify the problem. Now working :)

cockerellc
cockerellc
more options

VPNs block port 25... SMTP uses port 25. Get with your VPN support to see what they can whitelist.

Изменено cockerellc