Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Hotmail.com webpage login issues

  • 5 ответов
  • 1 имеет эту проблему
  • 8 просмотров
  • Последний ответ от gild

more options

Hi,

After opening Hotmail.com and then click "sign in" , the page that loads after that is not the normal page and i cannot proceed after that. I am attaching a screen shot of the page in question. On my other browsers, its works fine. Please advise

Hi, After opening Hotmail.com and then click "sign in" , the page that loads after that is not the normal page and i cannot proceed after that. I am attaching a screen shot of the page in question. On my other browsers, its works fine. Please advise
Приложенные скриншоты

Все ответы (5)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Also, in case an old bookmark or link is not redirecting to the current site, could you try starting from this URL and see whether it is properly styled/functional:

https://outlook.live.com/owa/

more options

Tried both of these suggestions, did not work.

This issue started after i deleted the cache, cookies and history!

more options

Welcome to the world of obsolescence.
For years, Microsoft has been moving Hotmail users over to Outlook.

Apparently you should still be able to login using your old hotmail id. Check out this link on the Microsoft website. https://answers.microsoft.com/en-us/outlook_com/forum/all/how-do-i-change-my-hotmailcom-email-address-to/164cd5ca-055c-4ff2-b415-bd5b00da6d7b

more options

My previous reply was sent to moderation as it has an outside link - Microsoft. When it finally gets approved, there is not an automatic email notification.
This post will trigger the email.

Изменено gild