hi, can anyone help with this. TB keeps asking for password to connect to outlook.com. sometimes entering p/word again helps ,

thanks

If your auto check timing set to 15 minutes or more? Historically Microsoft refused more frequent connections. I see no reason why they would change that policy.

i should have been clearer. when i check manually i usually get asked to re enter p/word or choose new one. i don't have any add-ons or email management programs and have tried restart options in troubleshoot mode. When go directly to outlook.com to collect the mail in can connect ok. win 10 current TB

thanks

MicroSoft are in the process of making Oauth2 authentication mandatory so you'll need to change to that under Account Settings > Server Settings.

I'm assuming you are using the current or at least a fairly recent version of Thunderbird; old ones can't do it.

thanks, ive set it to"normal pASSWORD" I'LL SEE HOW IT GOES

i set it to "normal" but no better. now ive changed a server setting to the same as on my laptrop pc which doesn't have this problem but i get similar error saying serve may not be available any help appreciated

i set it to "normal" but no better. now ive changed a server setting to the same as on my laptrop pc which doesn't have this problem

"Normal Password" is what is currently not working properly, and won't work at all come September. The Authentication Method needs to be set to "OAuth2.

Who is your internet service provider?

have changed to Authentication Method "OAuth2., its no better [i misread instruction]

isp it BT [uk] thanks

still no luck can anyone suggest a possible fix . pls note that as i said before, tb gets the mail from outlook.com [not bt] thanks

this is what i get most of the time. there is no rhyme or reason [pattern] to error msg. Login to server outlook.office365.com with username superqaz@outlook.com failed

If your auto check timing set to 15 minutes or more? Historically Microsoft refused more frequent connections. I see no reason why they would change that policy.

i get the problem connecting manually as well as in "auto check". Also, just now i was able to connect to my acct and at exactly the same time i was shown the error msg above, maybe theres a clue here

i'm suspecting more and more that ive made an uncalled for change to settings , if anyone could guide me to check this any help much appreciated thanks

if every one just busy or away...or do i use this forum wrongly? would luv some feed back

hi is there a mod who can suggest why i'm not getting any help with this problem thanks

hi pls will some one give me a hand to sort this. am hoping to get advice on checking tb settings, surly i'm not only person to have had this problem

have discovered that tb is reliable in that it away checks for mail periodically, but no way to discover exactly how often that is, Ive changed the frequency [in mins] several times, it was set at every 10 mins for years and was ok. it also used to check mail on startup, but not now. And "sync" seems to have transferred to problem to my other pc now ....this is why i'm suspecting a setting to be wrong

note that mail is retrieved from outlook.com

is there a mod who can suggest why I'm not getting any help with this problem. should i delete this and start new thread? thanks

People want to help, but we're struggling for ideas. The recent MS change has affected a number of users and your issue isn't unique. My personal setting that works is outlook.office365.com, SSL/TLS, Oauth2, 993 and smtp.office365.com, STARTTLS, Oauth2, 587. We're voluteers and will send suggestions as soon as we have them.

People want to help, but we're struggling for ideas. The recent MS change has affected a number of users and your issue isn't unique. My personal setting that works is outlook.office365.com, SSL/TLS, Oauth2, 993 and smtp.office365.com, STARTTLS, Oauth2, 587. We're voluteers and will send suggestions as soon as we have them.

thanx for that. will take a look. i appreciate the explaination