Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox crashes

  • 2 ответа
  • 3 имеют эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

I don't know what's going on with Firefox 6 . . . but I' getting pretty tired of the constant stalling and "program not responding". I've cleaned my computer, deleted cookies and cleared the cache and the crashes are becoming more frequent.

I've gone through the self-help steps all to no avail.

I thinking about just going back to regular IE.  something needs to get fixed or addressed.
I don't know what's going on with Firefox 6 . . . but I' getting pretty tired of the constant stalling and "program not responding". I've cleaned my computer, deleted cookies and cleared the cache and the crashes are becoming more frequent. I've gone through the self-help steps all to no avail. I thinking about just going back to regular IE. something needs to get fixed or addressed.

Все ответы (2)

more options

If you open firefox in Safe Mode, does that fix your problem?

Does it crash, or just hang? If it crashes, the easiest way for us to find out why firefox is crashing is for you to give us your crash report number.

  1. Type about:crashes in the Address bar and hit enter
  2. Look for your crash report number, based on the time and date.
  3. If you would like to, you can click on the report number and get a detailed summary, but it is pretty hard to understand. If you give us the number, we can decode it for you.
more options