Thunderbird freezes and shows white screen when I hit the 'reply' button. What could be the reason?
Everytime I try and reply to emails, Thunderbird freezes and goes into white screen mode. The whole process takes about 15 seconds before the reply window shows.
Все ответы (4)
What is your anti-virus s/w?
Windows Security Essentials
Running Windows 8
Start *Windows* in safe mode with networking enabled. - http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
Still in Windows safe mode, start Thunderbird in safe mode. - http://support.mozillamessaging.com/en-US/kb/safe-mode
Does the problem go away?
Изменено