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When I send an email in Thunderbird it looks fine, but when the recipient tries to print it, the font is unreadablly small. Is there a setting I need to fix?

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  • 5 имеют эту проблему
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  • Последний ответ от guigs

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I have Thunderbird version 24.3.0 downloaded to my Windows 7 computer.

When I send an email in Thunderbird it looks fine and when the recipient receives it, it looks fine on the screen, but when she tries to print it, the font is unreadably small. This happens on every email I send her, but not other people's emails she receives. It has happened on some of the emails I receive back from her that contain the information I sent her.

Is there a setting I need to fix or something I can do on my end to address this so this doesn't happen. She is receiving email through AOL online. I believe she is viewing it through either IE or Chrome.

I have Thunderbird version 24.3.0 downloaded to my Windows 7 computer. When I send an email in Thunderbird it looks fine and when the recipient receives it, it looks fine on the screen, but when she tries to print it, the font is unreadably small. This happens on every email I send her, but not other people's emails she receives. It has happened on some of the emails I receive back from her that contain the information I sent her. Is there a setting I need to fix or something I can do on my end to address this so this doesn't happen. She is receiving email through AOL online. I believe she is viewing it through either IE or Chrome.

Все ответы (3)

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Most likely this is the printer settings of her computer. When an email is sent via Thunderbird there are not printer settings that are sent with it. You can ask her to look a the email headers of the email she receives to see if there are any printer headers.

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I recently tried sending myself an email through Thunderbird to another email account to see if that was the case, but the email came in with a font so tiny that it was unreadable. I had chosen a font type and size (arial 10) and just coming into my outlook inbox was virtually unreadable.

And referring to the person I work with, she doesn't have problems getting anyone else's emails, just ones I send from Thunderbird.

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Ok that is weird. Are you sending HTML formatted emails?

Its in this menu Account Settings > Composing &Addressing > Composition > Use HTML (also look at Global Composing Preferences and check the font size) do a test and see if that makes a difference?

Изменено guigs