This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Links won't open in webpages in Firefox (they will in other browsers.)

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

ssny.sotero.com
ssny.sotero.com
more options

Won't open links in web pages. Can do it in Chrome. i tried opening in safe mode. still will not open links in webpages

Won't open links in web pages. Can do it in Chrome. i tried opening in safe mode. still will not open links in webpages

All Replies (1)

FredMcD
FredMcD
more options

How are you opening the links, and from where?

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 20.0 r0 Shockwave Flash 19.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 20.0.0.235
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Adobe still offers Flash 18.0.0.268 as its extended support release further down