This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Meu facebook não carrega no firefox, apenas um código estranho aparece.

  • 3 replies
  • 4 have this problem
  • 2 views
  • Last reply by FBG_Phelps

FBG_Phelps
FBG_Phelps
more options

Após a atualização, não consigo conectar ao facebook, após logar um código estranho aparece (O facebook conecta normalmente no IE.). Já tentei limpar os caches e cookies, entrar em modo de segurança, reinstalar o software, verifiquei o firewall, desativei todos os add-ons, desfragmentar o computador e nada acontece.

Após a atualização, não consigo conectar ao facebook, após logar um código estranho aparece (O facebook conecta normalmente no IE.). Já tentei limpar os caches e cookies, entrar em modo de segurança, reinstalar o software, verifiquei o firewall, desativei todos os add-ons, desfragmentar o computador e nada acontece.

Chosen solution

Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections and Facebook turned on Brotli encoding last night.

Kapsersky doesn't know about this encoding and strips it from the HTTP response headers if you have "Inject script" checked in Kapsersky Settings -> Additional -> Network -> Traffic Processing

Read this answer in context 👍 1

All Replies (3)

FBG_Phelps
FBG_Phelps Question owner
more options

Faltou o anexo

James
James
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections and Facebook turned on Brotli encoding last night.

Kapsersky doesn't know about this encoding and strips it from the HTTP response headers if you have "Inject script" checked in Kapsersky Settings -> Additional -> Network -> Traffic Processing

Modified by James

FBG_Phelps
FBG_Phelps Question owner
more options

Thank you James, your response was very helpful!