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Firefox slow running. Attempted the suggested Refresh. Now nothing but "Profile Missing" "It may be missing or inaccesible". Help!

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  • Last reply by ksam

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On a Mac, Firefox was running slowly. A message at the bottom of the screen had a suggestion which I followed. Now when I try to re-open Firefox, I get an error message saying "Profile missing. Your Firefox profile cannot be loaded. It may be missing or inaccesible." I have deleted and re-downloaded Firefox three times, and shut down the Mac multiple times. I combed through this support forum and found the info re: the hidden Library, and the profile.ini file. I don't have a profile.ini file there, just a page. Help! I've been a loyal Firefox browser user, but am now working in Chrome (and I have to say that it's speeding along).

On a Mac, Firefox was running slowly. A message at the bottom of the screen had a suggestion which I followed. Now when I try to re-open Firefox, I get an error message saying "Profile missing. Your Firefox profile cannot be loaded. It may be missing or inaccesible." I have deleted and re-downloaded Firefox three times, and shut down the Mac multiple times. I combed through this support forum and found the info re: the hidden Library, and the profile.ini file. I don't have a profile.ini file there, just a page. Help! I've been a loyal Firefox browser user, but am now working in Chrome (and I have to say that it's speeding along).

Chosen solution

After much searching, I found this page:http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager

I had two default profiles listed; the first didn't work, but the second one did. I'm back up and running again.

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Chosen Solution

After much searching, I found this page:http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager

I had two default profiles listed; the first didn't work, but the second one did. I'm back up and running again.