This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am not receiving the verification emails. I have checked my spam folder. I have been able to receive them in the past

more options

I recently restored my iMac and after downloading firefox and trying to sign in to sync, I have requested the verification email multiple times and have not received it. Several hours have passed. Yes, I checked my spam folder. I have received the emails without problems in the past, I have an icloud email account (me.com). I really need to be able to login to sync as I have critical information I need to access for work. Can anyone help?

I recently restored my iMac and after downloading firefox and trying to sign in to sync, I have requested the verification email multiple times and have not received it. Several hours have passed. Yes, I checked my spam folder. I have received the emails without problems in the past, I have an icloud email account (me.com). I really need to be able to login to sync as I have critical information I need to access for work. Can anyone help?

All Replies (1)

more options

I've also tried using a secondary address with no luck