This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox stops all browsing as soon as we access a specific site. I am behind a proxy..firefox works intell I access a specific site

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

mikejordan01
mikejordan01
more options

When I access a specific site and only this site. all browsing stop and I can not access any other site or traverse the specific site. this does not happen intell I long into the site. This does not happen in Internet Explorer. we are also updated to the latest version of firefox. we are also behind a firewall and proxy.

When I access a specific site and only this site. all browsing stop and I can not access any other site or traverse the specific site. this does not happen intell I long into the site. This does not happen in Internet Explorer. we are also updated to the latest version of firefox. we are also behind a firewall and proxy.

All Replies (1)

FredMcD
FredMcD
more options

Please provide public link(s) (no password) that we can check out. No Personal Information Please !

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?