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I have MAC 10.9.5. My Firefox 59.0 will not go to a few favorite websites today. all of a sudden it just takes forever and says connection was reset.

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  • Last reply by mccartio

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I am new here and technically challenged. I have a MAC 10.9.5. TOday firefox stopped loading a couple favorite sites. So I managed to figure how to update it to version 59.0. But it still wont load a few regular sites. Example. It loads CNN news, but wont load fox news. I get "Problem loading page" and try again as connection was reset. But I have tired all day and it wont load.

I am new here and technically challenged. I have a MAC 10.9.5. TOday firefox stopped loading a couple favorite sites. So I managed to figure how to update it to version 59.0. But it still wont load a few regular sites. Example. It loads CNN news, but wont load fox news. I get "Problem loading page" and try again as connection was reset. But I have tired all day and it wont load.

Chosen solution

PK Shadow. I sure appreciate you. I didn't want to leave you hanging. I had to upgrade my operating system and it took care of everything. Have a wonderful day and thank you again....

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There are issues with servers as per : https://www.theregister.co.uk/2018/03/14/microsoft_secures_the_servers_of_the_world/ See if there are issues on sites and or near you : http://downdetector.com/

Trying to avoid working on what maybe a perfectly good install and for you not to have to compile another or do a refresh.

Modified by Shadow110

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Pkshadow said

There are issues with servers as per : https://www.theregister.co.uk/2018/03/14/microsoft_secures_the_servers_of_the_world/ See if there are issues on sites and or near you : http://downdetector.com/ Trying to avoid working on what maybe a perfectly good install and for you not to have to compile another or do a refresh.

PKshadow thank you so much but the article didn't make sense to me (over my head) and the down detetctor site wont load either. I did do a mozilla refresh... at least I think I did and I have no idea how I managed to do it and could not do it again if I had to.

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Also I should say that the trouble began when I woke up today aand I did the firefox upgrade several hours later. At first my firefox was only version 57.

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Hi. So did the refresh work ? fyi : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings to do some other time.

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No, it didn't.

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I am so confused and lost. And scared. I dont know what to do.

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Hi, Nothing to worry about here. You could call your phone provider and see if they can force a reboot to router. If it is cable can unplug modem and reboot it.

How about see if can download a new ver 59 Full Version Installer from here please : https://www.mozilla.org/firefox/all/

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Thanks so much for doing your best to help me. Before I do anything else, I should tell you that just before I went to bed I discovered that CHROME is doing the same thing. It goes to some sites but not others. For example. I cant get on wikipedia with either browser. Does that mean my computer is dying? I cant afford a new one. In light of this new information should I still try the two things you recommended? I sure appreciate your help.

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Chosen Solution

PK Shadow. I sure appreciate you. I didn't want to leave you hanging. I had to upgrade my operating system and it took care of everything. Have a wonderful day and thank you again....