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I cant view videos online: options, security, set cookies and remove history does not work

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Marianne1969
Marianne1969
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When I click on the menu with the three stripes, choose options, privacy and security I should be able to adjust cookies, so I can watch videos online. I removed history but does not work.

When making changes in this menu I cant save them anywhere, how should I do this?

When I click on the menu with the three stripes, choose options, privacy and security I should be able to adjust cookies, so I can watch videos online. I removed history but does not work. When making changes in this menu I cant save them anywhere, how should I do this?

All Replies (3)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

atra
atra
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I have the problem of watching videos too. Is there any way to fnd out the plugins I need .. if I am using Ver 52.8.1 for Ws XP?

Some viedos in Youtube give the message of needng to deal with html5

but others on the web do not tell what is needed to watch it

I have flash player installed and have chosen all of the options to see if the problem gets solved ..

I have none extension to no complement or plugin

what else?

I really appreciate your hints to solve the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Hi atra

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions/plugins.

On Windows XP you likely have the issue that your operating system doesn't have support to play MP4 media files. Firefox can't play such videos because it relies on native OS support and doesn't have a codec builtin for playing MP4 files.