This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox broken

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by schnrl

chuck598
chuck598
more options

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine.

Even reistalled OS & then worked ok till firefox did it’s own updae.

I have deleted & reinstalled a couple of times but same problem.

I use Linux Ubuntu 20.04.2LTS on an older (+/- 5 year) HP Pro 3130 MT a 64 bit machine. Chuck

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine. Even reistalled OS & then worked ok till firefox did it’s own updae. I have deleted & reinstalled a couple of times but same problem. I use Linux Ubuntu 20.04.2LTS on an older (+/- 5 year) HP Pro 3130 MT a 64 bit machine. Chuck
Attached screenshots

All Replies (1)

schnrl
schnrl
more options

Hi chuck598, several other ubuntu users have this problem too. See also: https://support.mozilla.org/en-US/questions/1332346

Try to install firefox from the apt repository.

  1. open the terminal
  2. type sudo apt update && sudo apt full-upgrade (this command will update all your applications and can take a while; if you don't want to update your apps, leave this step out)
  3. type sudo apt install firefox or if "firefox" is not found sudo apt install firefox-esr (you need root privileges)

Modified by schnrl