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Help! FF 9.0.1 crashes as soon as I open videos (e.g. youtube)

  • 5 replies
  • 39 have this problem
  • 3 views
  • Last reply by Hasan

mirantes
mirantes
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Hey all,

since a couple of days Firefox (V. 9.0.1) crashes every time I open a video website or a site that contains "animated adds". I already tried to - start in the save mode - deinstall all plugins - reinstall FF (also made a "clean reinstall") - update/reinstall the Flash player - create a new profile

but the problem persists. I'd appreciate any help to fix this issue!

Thanks in advance, mirantes

Hey all, since a couple of days Firefox (V. 9.0.1) crashes every time I open a video website or a site that contains "animated adds". I already tried to - start in the save mode - deinstall all plugins - reinstall FF (also made a "clean reinstall") - update/reinstall the Flash player - create a new profile but the problem persists. I'd appreciate any help to fix this issue! Thanks in advance, mirantes

All Replies (5)

Hasan
Hasan
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-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Modified by Hasan

lisotta1948
lisotta1948
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I am unable to open any youtube files with firefox 9. I uninstalled firefox and reinstalled the latest version. Installed the latest adobe 11 flash player and I still can not get the youtube files to open. Just a black box with no play,pause or other buttons. Preparing to leave firefox if the problem is not corrected. Frank

Hasan
Hasan
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Check and tell if its working.

mirantes
mirantes Question owner
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Thx for your answer mha007, unfortunately it didn't help. My plug-ins are all up to date, Cache empty, cookies deleted and I disabled the hardware accelaration, but still FF freezes as soon as I open youtube or any other video channel :(

Hasan
Hasan
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-> Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Check and tell if its working.