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Why does hotmail not work when I open it with firefox?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

larrylewis
larrylewis
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When I open firefox in safe mode hotmail is functional but when I open firefox normally hotmail does not work. I can't seem to find out what add ons I have.

When I open firefox in safe mode hotmail is functional but when I open firefox normally hotmail does not work. I can't seem to find out what add ons I have.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

If it does work in Firefox Safe-mode then disable all extensions (Tools > Add-ons > Extensions) and then try to find which is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")