Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

I never get the installation wizard when I approve it in the Windows make change to computer dialog.

RandyO
RandyO
more options

The installation wizard never starts. I select download then, Run then, Yes (to the windows dialog that allows you to approve the installation) and then nothing happens. I never get the Firefox installation wizard.

I am using Windows 7. I have Google Chrome installed.

The installation wizard never starts. I select download then, Run then, Yes (to the windows dialog that allows you to approve the installation) and then nothing happens. I never get the Firefox installation wizard. I am using Windows 7. I have Google Chrome installed.

All Replies (1)

Diego Victor
Diego Victor
more options

Duplicated topic, original: