Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Hotmail changed to Outlook, Tbird stopped downloading, can't change to IMAP

  • 2 odpovede
  • 5 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Toad-Hall

more options

Microsoft changed Hotmail accounts to their Outlook app on August 15, and Thunderbird stopped downloading emails from it. It is identified as a POP account but when I put in the Outlook IMAP server, Tbird maintains the unchangeable POP identification

When I enter the information to set up a new account, Tbird presents me with the existing account.

Do I have to throw away the emails saved via the POP account by deleting the existing Hotmail account before Tbird will go see that it should now be IMAP?

Microsoft changed Hotmail accounts to their Outlook app on August 15, and Thunderbird stopped downloading emails from it. It is identified as a POP account but when I put in the Outlook IMAP server, Tbird maintains the unchangeable POP identification When I enter the information to set up a new account, Tbird presents me with the existing account. Do I have to throw away the emails saved via the POP account by deleting the existing Hotmail account before Tbird will go see that it should now be IMAP?

Všetky odpovede (2)

more options

I thought it might be helpful to include a screen shot of the error message given by Thunderbird to the changed server name and port for Hotmail (as supplied by Microsoft). Notice that there is apparently no message displayed from the server.

more options

As you already have a pop mail account you canot simply change the server settings to use settings designed for an imap mail account, you need to change them back to pop settings but for outlook instead of hotmail.

POP

  • Server Name: pop-mail.outlook.com
  • User Name: Your FULL email address
  • Port: 995 (this should be automatically set when you select SSL)
  • Secure connection: SSL/TLS
  • Secure authentication: normal password

SMTP:

  • Server Name: smtp-mail.outlook.com
  • Port: 587
  • Username: Your FULL email address
  • Secure connection: SSL/TLS
  • Secure authentication: normal password

See more info here: