We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

New Thunderbird installation won't recognize old profile.

  • 3 odpovede
  • 0 má tento problém
  • 13 zobrazení
  • Posledná odpoveď od david

more options

I had to build another computer and I wanted to keep using Thunderbird. I installed Thunderbird on the new unit and read the articles on how to migrate the old profile to the new computer. I followed the instructions on creating a new profile and pointing it at the location of the old profile, but it doesn't work. The new installation doesn't seem to recognize the old profile. The new installation allowed me to set up my email account with my provider, which I did. So, I can send and receive emails but I'm missing the hundreds of saved emails from the old installation. I don't know what to do next. Can you please help ? Thanks. Joe Bianconi [email removed from public]

I had to build another computer and I wanted to keep using Thunderbird. I installed Thunderbird on the new unit and read the articles on how to migrate the old profile to the new computer. I followed the instructions on creating a new profile and pointing it at the location of the old profile, but it doesn't work. The new installation doesn't seem to recognize the old profile. The new installation allowed me to set up my email account with my provider, which I did. So, I can send and receive emails but I'm missing the hundreds of saved emails from the old installation. I don't know what to do next. Can you please help ? Thanks. Joe Bianconi [email removed from public]

Upravil(a) James dňa

Vybrané riešenie

Using Tools>Import is the simplest way. One of the menu options is to import from another installation. If you have the full profile from old computer accessible, it goes pretty smoothly. But make sure it's a complete backup.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (3)

more options

Vybrané riešenie

Using Tools>Import is the simplest way. One of the menu options is to import from another installation. If you have the full profile from old computer accessible, it goes pretty smoothly. But make sure it's a complete backup.

more options

Thank you very much for your prompt response. Your suggestion worked well. You saved me a lot of frustration. Good luck.

more options

You're very welcome.