Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

After downloading and starting Thunderbird, I get kind of limbo

  • 1 odpoveď
  • 0 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od david

more options

I just downloaded Thunderbird, ran the installer, no errors were reported, ran Thunderbird, and was presented with limbo (see picture). Tried three times, including restarting for each, re-downloaded the file, same results. The waffle menu does not do anything. System info enclosed. How do I proceed to use Thunderbird?

I just downloaded Thunderbird, ran the installer, no errors were reported, ran Thunderbird, and was presented with limbo (see picture). Tried three times, including restarting for each, re-downloaded the file, same results. The waffle menu does not do anything. System info enclosed. How do I proceed to use Thunderbird?
Priložené obrázky

Všetky odpovede (1)

more options

Did you download from https://www.thunderbird.net/en-US/  ? If not, please download from there and restart. I suggest an uninstall of the current thunderbird first, and removal of the c:\users\<yourid>\appdata\roaming]thunderbird folder also to ensure no residual data. I have no idea what happened in the install. I tried to reconfigure Thunderbird to mirror your screen, hoping to find a few keystrokes to bring it to life, but failed.